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Warranty Terms & Conditions

Your Golden Sand Product is fully warranty (limited liability) against defective materials and manufacturing faults for a period of 6 months from the day of registered purchase. This warranty does not cover damage to product caused by accident, misuse, or any way being tempered and does not cover damage resulting from:

  1. Faulty installation.
  2. Use other than in accordance to the instruction for operation.
  3. Any alteration or modification to the product.
  4. Any unauthorized repair.

Golden Sand warranties do not cover misuse, neglect, accidents, abrasion, solvents, cleaning liquids, damage during transport, or any modification to a Golden Sand item. We also cannot be held responsible for loss, damage or cost resulting from the use or loss of our products. Please note that general wear and tear, including but not limited to the breakdown of colors and materials over time, is not considered a material or manufacturing defect and is therefore not covered by our warranties.

We will not honor fake or fraudulent warranty claims and reserve the right, in our sole discretion, to reject any warranty claims which we suspect to be fraudulent (including intentional damage to products, duplicate claims, and counterfeit products).